1) Scope
This Policy explains how RWX-TEK (“we,” “us”) collects, uses, and shares information when you visit rwxtek.com, interact with our product pages, or make a purchase.
2) Information We Collect
- Information you provide: name, email, shipping address, order notes, and any messages you send us.
- Payment info: processed by third-party providers (e.g., Stripe). We do not store full credit-card numbers.
- Automatic data: IP address, device/browser type, pages viewed, and interactions (via standard logs and cookies).
3) How We Use Information
- Fulfil and deliver your orders; provide customer support.
- Operate, improve, and secure our website and Services.
- Send transactional emails (receipts, shipping updates). With your consent, send occasional product updates or promotions—you can opt out anytime.
- Comply with legal obligations and prevent fraud.
6) Data Retention
We keep information only as long as needed for the purposes described or as required by law (e.g., tax and accounting rules). We then delete or anonymize it.
7) Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal information, and to opt out of marketing communications. To make a request, email customertek@rwxtek.com. We may need to verify your identity before fulfilling a request.
8) Security
We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
9) Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided information, contact us and we will delete it.
10) International Transfers
If you use the Services from outside the United States, your information may be processed in the U.S. where data laws may differ from those in your country.
11) Changes to this Policy
We may update this Policy periodically. We’ll post the new version on this page and update the “Last updated” date.
12) Contact
Questions or requests? Email customertek@rwxtek.com or DM us on Instagram @rwxtek.